Text and layout
Clipping, overflow, wrapping and fixed-width buttons once the translation gets longer.
We run the product in the target country, with a native speaker and that country’s formats.
A translation can be correct and the product still wrong. A clipped heading, an interface running the wrong way, a decimal comma, an address form that does not fit the country, a payment method nobody there recognises — none of it shows up until a native speaker looks at the screen.
36 check items
Clipping, overflow, wrapping and fixed-width buttons once the translation gets longer.
Date, time, number separators, currency, address and phone formats.
Untranslated strings, machine-translation residue, the wrong register and terms nobody uses locally.
Payment methods, legal copy, delivery options and third parties that do not work in that country.
Two languages per package as standard; further languages are priced in the scope approval. We name the languages we have native speakers for in that approval — we do not promise one we cannot staff.
No. We test how the translation you already have behaves inside the product. If we find a bad one we report it; your translation team writes the replacement.
Yes. For Arabic and Hebrew, direction, alignment, icon mirroring and mixed-direction text form their own group of checks.
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SendTheCanary provides independent software testing for web, mobile and API products. Ten separate services from functional testing to payments and localization, run by a network of 4,700 testers and delivered as one report ranked by severity.
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