LEGAL
Agreements and policies
Every document that applies when you use the service. Each is published in its current version; the date on the page changes when it does.
Agreement and service
Terms of ServiceThe agreement formed when you use our services: who promises what, how fees work, where liability ends, and how either side ends it.Service Level AgreementPanel availability, support response times, delivery commitments, and the credit that applies with what procedure when any of them is missed.Acceptable Use PolicyWhat you may and may not use the service for, and what happens on a breach. Above all: only systems you are authorised to have tested.Refund and Cancellation PolicyWhen you can cancel, how much comes back, the consumer right of withdrawal, and what happens when the cancellation is ours.
Data and privacy
Privacy PolicyWhat personal data we process, why and for how long; where it goes, how it is protected, and how you exercise your rights over it.Cookie PolicyWhich cookies the site and the panel set, what each one does, how long it lasts, and how to change your choice at any time.Data Processing AgreementThe processor–controller terms that apply where a test touches personal data: instructions, security, sub-processors, breach notice and deletion.Sub-processorsThe third-party providers we rely on to deliver the service, what each is used for, where it is located, and how we notify you of changes.
Trust and security
Security PolicyHow we protect your data and your access: encryption, access control, personnel and tester security, monitoring, incident response and destruction.Confidentiality UndertakingHow we protect what we learn about your product: who gets access, how long it is kept, what happens on a breach. It applies even where no separate NDA is signed.Responsible DisclosureHow to report a security vulnerability in our systems, the rules we ask you to follow, and what you can expect from us in return.
Company details
These documents are published in English and Turkish. In the event of conflict the Turkish text prevails.
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